Shipping Policy

Thank you for shopping with us. We are committed to delivering your beauty products safely and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment has been received and confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery is estimated to take 7–10 business days from the date your order is dispatched.

Please note that delivery times are estimates and may vary due to factors outside our control, including courier delays, adverse weather conditions, or peak seasonal periods.

Shipping Costs

Shipping costs are calculated at checkout and will be clearly displayed before you complete your purchase.

Order Tracking

Where available, tracking information will be provided via email once your order has been dispatched.

Delayed Deliveries

While we strive to meet our estimated delivery times, delays can occasionally occur. If your order has not arrived within 14 business days of dispatch, please contact our customer service team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of purchase. We cannot be held responsible for delays or additional charges resulting from incorrect or incomplete delivery details.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 48 hours of receiving your delivery. We may request photographs of any damaged products to assist with our investigation.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team, and we will be happy to assist you.